How to order online first time using Marquis de pastry website.
How to order online first time using the Marquis de pastry website.
On the Home Page of our website "View Products" in the retail area. Drill down through our retail categories to find the cake you would like to purchase. Click on the cake and find details about the cake including ingredients and allergens.
Here you can select the number of cakes of this flavour you would like to order. Click "Add to Cart". Fill in your contact details and a password to set up your profile so you can return and see current and past orders.
Enter any comments for this order which might include requested collection date or ask us to phone you for delivery information. Choose how you would like to pay for your order from PayPal or Bank Transfer. Click the "Place Order" button.
Once you order has been sent we will be in touch to arrange a collection day and time from our kitchen at Ashmore Factory Outlets, 12 Central Park Avenue, Ashmore (behind Billabong and beside the Macro Pool Shop).
How to find ingredient and allergen information
How to find ingredient and allergen information about our cakes and savoury products.
Drill down on the cake or savory product and find full description, product options, pricing, add to shopping cart, ingredients, allergens, portions, storage temperature, delivery information.
What are your opening hours for the collection of orders.
Updated opening hours for the collection of orders from our Ashmore pastry and bakery shop can be found under the category "About Us" on our Home Page then select "Opening Hours".
What options do I have when paying online?
What options do you have when paying online?
When using our online ordering process you have three options.
You can pay online using your PayPal Account. This is one of the safest ways worldwide. This means we do not have access to your credit card information as this remains with Paypal only. You receive confirmation from Paypal of the transaction and you receive the Paypal guarantees and our confirmation of your order.
You have a second option when paying for your online order with direct bank transfer. This takes a couple of days longer due to banking system protocols. You receive details of your order and information about our bank account details that enable you to transfer payment to Marquis de pastry @ ANZ Bank. When our bank confirms receipt of funds we will contact you and confirm your order.
The third option is to phone us during our opening hours (http.www.marquisdepastry.com.au/opening-hours) to arrange with our staff to facilitate payment using our eftpos facilities.
Need more information? Contact us on (07) 5564 8777 during office hours or leave a message and we will get right back to you as soon as we can.
Where can I see and buy your cakes in Brisbane?
Where can you see and buy our cakes in Brisbane?
Simple. Visit Rosalie Gourmet Market at Rosalie who carry a great selection of our family cakes including gluten free, dairy free and vegan options. Order ahead to ensure availability for your special occasion. Phone Rosalie Gourmet Market on (07) 3876 6222 or jump on their Facebook page www.facebook.com/rosaliegourmetmarket or visit https://rosaliegourmet.com.au/
How can I arrange savoury and sweet options for my upcoming special occasion?
So you would like us to cater for your special occasion?
Then browse our wholesale section which includes both savoury and sweet options that we bake. Be it for a dinner, celebration or even a high tea.
Drop us an email at email@example.com with your preferences or phone us on (07) 5564 8777 to talk to our chefs. We will be happy to assist in making your special occasion a memorable event. We may even be able to deliver (charges may apply) so you don't have the stress.
Can I have my order delivered free?
You would like free home delivery?
Yes we do offer free home delivery to our surrounding suburbs on the Gold Coast, subject to certain conditions otherwise a delivery charge will be incurred where delivery is available.
Delivery time-slot is currently between 12noon and 3pm Monday to Friday. Minimum order value per delivery is $40.
Call our kitchen and talk to our chefs on (07) 5564 8777 or email us at firstname.lastname@example.org with any questions you may have concerning delivery in your area.
How can I contact you, email or phone
Hey we love to hear from you.
Call our chefs at email@example.com during our hours which are a bit different to the rest of the world as we really do start early. Otherwise phone us on (07) 5564 8777. If we are caught up, please leave a message and number so we can catch up. We would love to have a chat..
Were can I see and buy your cakes on the Gold Coast?
Where can you see and buy our cakes on the Gold Coast?
Simple. Visit Connection Cafe at Helensvale Plaza who carry a great selection of our family cakes including gluten free, dairy free and vegan options. Order ahead to ensure availability for your special occasion. Phone Connection Cafe on (07) 5502 6759 or jump-on their Facebook page at https://www.facebook.com/HelensvaleGC/
Also available from our cake and pastry shop at Ashmore. Check out our website www.marquisdepastry.com.au/retail
or call us on (07) 5564 8777 or email us at firstname.lastname@example.org